New Helpdesk system is relased and available at https://mms.magicmotorsport.com
This advanced system is made by our development team in cooperation with Tech Support technicians to fit perfectly our customers needs.
Using this Helpdesk system (called: MMS) you are able to send and track Tickets similar way as in the previous system, but we developed some awesome features as: automatic response to Activation & Licence requests, immediate ECU number recognition (now available for all Bosch control units on the market from 1990 up to today), etc.
Services section will offer you access to several modules as: DPF OFF, ImmoOFF, HotStart, TPROT-OFF, CHK corrector etc. Most of them are handled automaticaly: processing of the requested service is transparent and you receive processed file on your PC in few seconds.
Next important section: Online Support. Here you can contact our Tech Support by Online Chat.
Call Us bookmark will head you to our Call Center or local tech-points phone numbers.
In Databases section you will find vehicle’s lists. You can filter lists by type of vehicle: car, bike, tractor, trucks etc and by type of the tool: MAGPro2 BASE, BDM, X17 etc.
Next position in menu is: Settings. You can find there your personal data’s. You can change your password, check and extend account validity.
1’st day of each month GREEN coins quantity is automaticaly set to 30.
1’st day of each month GREEN coins quantity is automaticaly set to 30.
Example how MMS will change GREEN coins quantity for MASTER account each month:
31’th month | 1’st next month |
0 | 30 |
6 | 30 |
90 | 30 |
Settings -> Files bookmark offer you your personal file server. You can save there your personal files, documents. You can create/rename/delete folders and files.
Folder named Backup is reserved for system purposes (your tools may be set to automaticaly backup readouts to this folder).